Zendbox - The FMCG fulfillment specialist

When it comes to Fast Moving Consumer Goods (FMCG), it’s all about getting goods to your consumers quickly and accurately. That’s where Zendbox can help.

Selling FMCG goods means you want your consumers to come back and buy from you time and time again. At Zendbox, we have shipped literally millions of FMCG products over the last 10 years. We know how to get your orders to your customers and, more importantly, we know how to do it efficiently.

We love tech.

In fact, our fulfilment centres are full to the roof with the latest warehouse technology. We’re proud to store your products in our best-in-class fulfilment centres, which are safe and secure, and ensure operational excellence.

Access to live stock levels

There is nothing more frustrating as a consumer to be contacted after you have placed an order to be told the product you’ve ordered is not available. Zendbox pushes 100% live stock levels that refreshes live, ensuring your website is 100% accurate with the stock you have available. No more disappointed customers trying to purchase a product that cannot be shipped to them.

2 hour tracking window

Ensuring your customers know when their goods will arrive is a vital piece of the post sale process. It ensures deliveries are successfully completed ontime, providing an exceptional customer experience. When every order is dispatched from Zendbox, the customer is automatically sent a notification providing them with a 2 hour window of when their goods will be delivered. It’s this level of transparency that consumers love, and it also keeps you as an online retailer fully in the loop at each stage of the fulfillment process.

All orders automatically processed

During the onboarding process, we will integrate into your website with our AI, ensuring that all orders are automatically pulled into our Warehouse Management System (WMS), meaning that there is no additional work required by you for your orders to be dispatched. This gives you the time to focus on your business whilst Zendbox ensures your customers are delighted, time and time again!

Want to find out more about our fulfilment technology?

Check out our Zendportal.

We provide services for any industry.

Sports and Nutrition Fulfilment.

We are the industry experts in sports and nutrition fulfillment. We work with the world’s leading sports and nutrition brands to deliver a service that is efficient, secure and backed by technology. Our flexible packing facilities ensure items are dispatched with minimum packaging waste and our late cut-off times ensure 99% of packages are dispatched on the same day.

Fashion Fulfilment.

We work with fashion retailers to deliver top fulfilment services for luxury brands. Zendbox can integrate with your online stores and marketplaces to ensure complete stock visibility and full management of your fashion returns process. Undamaged items are automatically scanned back into your inventory and are ready for resale in real-time. Bespoke branded packaging options, next-day couriers and tracked shipping ensure your customers receive the ultimate brand experience.

Beauty Fulfilment.

Our three-point stock scanning system provides beauty retailers with the most accurate and secure stock management in the industry. We scan individual items in and out of our fulfilment centres, allowing us complete accuracy and eliminating any missing item errors or theft. Our efficient picking and packing processes are fully backed by tech so you can have complete visibility of your stock as it moves through the system. Our Zendportal gives you flexibility to amend or change orders right up to dispatch.

Food and Drink Fulfilment.

We provide fulfilment services for FMCG, food and drink retailers. Our 24 hour stock check-in promise, stock accuracy and speedy dispatch times ensure stock moves quickly through the fulfilment process. We integrate with the leading industry EDI technology to ensure your business can continue to grow B2B operations with grocery retailers including Waitrose, Tesco, Ocado and Boots.

Eco-friendly Fulfilment.

We provide services for leading eco-friendly and sustainable brands. Our specialised warehousing, environmentally friendly packaging and long-term plan towards creating a sustainable future ensure a fully sustainable fulfilment process. You can rest assured that your eco-friendly products are stored and delivered to the customer using processes that uphold your brand values. Find out more about our sustainability promise.

See what our customers
have to say about us.

Zendbox’s service is phenomenal. They successfully dispatched 3,000 units in a 24-hour turnaround time. The team’s service is on par with Amazon’s delivery speeds.

CEO, Boot Buddy

80%
Reduction in tickets
7:30pm
Cut off time

Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of ecommerce experts on hand.

CEO, Julie Chen

+50%
Faster deliveries
Bespoke
Sustainable packaging
Read the case study

We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.

Managing Director, The Hut Group

Zendbox ticks all the boxes for us. Every order is delivered on time, every time. Which means, more happy and loyal customers for Ghost.

CEO, Ghost

10,000+
Monthly orders
35%
Annual logistics savings

Our previous 3PL was losing our stock, causing delay to our orders and affecting our margins. Zendbox has completely eliminated these errors for us.

CEO, Skinspace

0%
Shrinkage
99.99%
Accurate orders

Zendbox set their standards very high. They pitch themselves with the best in Europe, and Zendbox's metrics support that. That level of excellence is where we want to be aligned with.

CEO, Mr Tubs

Lightning speed
Accurate fulfilment
Ready to take control?

Automate your ecommerce fulfilment with Zendbox.

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Transparent
Pricing

Simple pricing based on volume of orders. No hidden fees.

Any
Questions?

We’ve been doing this for a long time. We might have your answer here.