There is nothing more frustrating as a consumer to be contacted after you have placed an order to be told the product you’ve ordered is not available. ZendPortal provides 100% live stock levels that refreshes live, ensuring your website is 100% accurate with the stock you have available. No more disappointed customers trying to purchase a product that cannot be shipped to them.
Ensuring your customers know when their goods will arrive is a vital piece of the post sale process. We ensure deliveries are successfully completed on time, providing an exceptional customer experience. When every order is dispatched from Zendbox, the customer is automatically sent a notification providing them with a 2 hour window of when their goods will be delivered. It’s this level of transparency that consumers love, and it also keeps you as an online retailer fully in the loop at each stage of the fulfilment process.
During the onboarding process, we will integrate into your website with our AI, ensuring that all orders are automatically pulled into our Warehouse Management System (WMS), meaning that there is no additional work required by you for your orders to be dispatched.
Some of the biggest brands in the world currently trust their reputation to Zendbox to deliver their world class products. Additionally, we also ensure that each and every order is optimised for speed and accuracy at each step in the fulfilment process.
Zendbox’s service is phenomenal. They successfully dispatched 3,000 units in a 24-hour turnaround time. The team’s service is on par with Amazon’s delivery speeds.
Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of ecommerce experts on hand.
We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.
Zendbox ticks all the boxes for us. Every order is delivered on time, every time. Which means, more happy and loyal customers for Ghost.
Our previous 3PL was losing our stock, causing delay to our orders and affecting our margins. Zendbox has completely eliminated these errors for us.
Zendbox set their standards very high. They pitch themselves with the best in Europe, and Zendbox's metrics support that. That level of excellence is where we want to be aligned with.