People are at the heart of what makes Zendbox great. Our team is made up of highly skilled individuals that embody our company values and are committed to delivering the best experience to eCommerce brands.
James is the vision, strategy, and passion behind Zendbox. With over 20 years' experience in eCommerce, James has become a key opinion leader within this space, offering his smart insights and guidance to support businesses in rapidly scaling up and delivering the best customer experiences.
Always engaged and enthusiastic, Karl drives continued business growth at Zendbox by exploring market opportunities, maintaining an extensive network of contacts, and ensuring the company's strategy and performance are aligned. Karl is passionate about coaching, mentoring and developing people, helping them reach their full potential.
An enthusiastic advocate for people development, South African-born Judy has extensive experience managing a full spectrum of human resource functions, including recruitment and engagement. She is an expert at creating a welcoming and supportive environment where staff can flourish, which makes her an invaluable member of the Zendbox team.
Gilson leads the dynamic marketing team at Zendbox in producing insightful content designed to help eCommerce businesses scale up. With over 20 years of digital marketing experience, Gilson is highly adept at discovering business hacks and providing solutions to impossible problems.
Zoe is among the Zendbox team members who unabashedly love a good spreadsheet, but don't mistake her for a bore! Zoe's endless optimism, quick wit, and fun-loving attitude make her a driving force within our Customer Success team, which ensures we can provide our clients the best possible support and solutions to complex logistical problems.
Keely brings nothing but good vibes to the Zendbox team, with her infectiously cheerful attitude to customer service (CS) proving particularly popular among the clients of Zendbox. She draws on her extensive CS and sales experience within the health, fitness, and beauty sectors to provide outstanding support to the brands we work with.
Heading up our Tech Hub in glorious Mauritius, Ivan is a highly skilled IT professional with demonstrated experience in developing and implementing innovative IT solutions, as well as managing a team of developers. With enviable knowledge of B2B, FMCG and telecommunications, Ivan provides expert technical support across the departments at Zendbox.
Alex spearheads product development initiatives at Zendbox with expert precision. His in-depth understanding of B2C and B2B consumer models enables him to lead a highly adaptable team in creating ground-breaking solutions for eCommerce retailers seeking a premium fulfilment service.
Alex bridges the gap between technology and the business, using data analytics to assess processes, determine what is required, and deliver data-driven recommendations to internal and external stakeholders. He leverages his insights to support our Product Development team in creating solutions that eCommerce businesses truly want and need.
As a key member of the Operations team, Stephen manages the inbound and outbound goods processes, liaising with our warehouse operatives and other relevant stakeholders to ensure inventory is accounted for and booked into stock at our fulfilment centres. Stephen is also responsible for resolving any stock/order discrepancies.
Friendly, warm and easygoing, Bev is our go-to for all things accounts and compliance. She oversees the company's day-to-day financial operations, which includes ensuring the accuracy and timeliness of our books and records. She supports our Head of Finance in producing analytics that support strategic business decisions.
Before joining Zendbox, Josie worked with one of the biggest players in the aerospace and automotive industry, starting off as a trainee bookkeeper before progressing to Finance Assistant. When Josie's not supporting the Finance team at Zendbox, she's either partying, scoping out her next travel destination, or competing nationally as an Olympic weightlifter.
Harry is the graphics wizard at Zendbox and the creative power behind the company's visual branding. Although he provides design support across all our departments, Harry is a central cog within our Marketing team, ensuring the brand identity of Zendbox is accurately reflected across the company's website, social media, digital PR activities, events, and other channels.
Micah assists in developing and implementing innovative marketing campaigns that promote the products and services at Zendbox. She also produces articles, eBooks and other useful resources to help online retailers optimise their eCommerce operations and grow their business.
Operating within our growing Product Development team in Mauritius, Nazim has spent the past decade designing various CRM and B2B products, as well as mobile and web applications for enterprises with a focus on enhancing the user experience. Nazim's passion for this area is an important element of what propels the progression of the UI / UX projects at Zendbox.
Vèronique collaborates with our Product Development team to continuously enhance the user interface of our unique Zendbox technology, ensuring that users benefit from the best possible experience. Her creativity and ability to transform software into easy-to-use products enables Zendbox to consistently deliver technological solutions that eCommerce businesses love.
Ashwini's practical approach to software development sees her working methodically alongside different teammates from our Tech Hub in Mauritius in order to build and implement the latest Zendportal features. Enthusiastic about all things tech, Ashwini has become a central cog within a team that turns innovative concepts into a reality.
Rayhaan previously worked with an IT company specialising in HR and payroll systems for the UK, US, Canadian, and South African markets. As one of the youngest members of our team, Rayhaan brings with him a fresh, dynamic, and creative approach to product development. His ability to adapt quickly and produce solutions to complex problems helps Zendbox continue expanding its portfolio of leading eCommerce technology.