Orders will be picked, packed and dispatched on the same day if the order is in our system by 7:30pm from Monday to Friday.
Our returns module in Zendportal has recently been updated to provide greater usability along with a host of features.
Shipping rates are changing as of March 1, 2021. Here is an explanation of the key changes.
FedEx Border Solutions has now been added to our trusted carrier panel.
You can now directly cancel, hold or release an order from your ZendPortal account at a click of a button.
You can now edit an order after it has been raised, directly within your ZendPortal account.
We have added a new view called “Open Orders awaiting Fraud Check” – where you will be able to see any order held if it displays the characteristics of fraud, our system automatically freezes these orders pending your approval to release.