Zendbox is aware of recent courier issues and has taken the following steps to address this as best as possible.
We are pleased to announce that we will be adding FedEx Border Solutions to our trusted carrier panel. FedEx has an exceptional reputation as a global carrier, and we know they will be a great addition to maintain our high standards for delivering across the globe.
The new service is now active for all new deliveries.
We have also seen improvements in the services from all our delivery partners in recent weeks, as they have adapted to the new processes around Brexit.
Importantly, our Magic Ship technology is working with real-time data from deliveries and continues to use machine learning to select only the most reliable services at the best rates. This will ensure your items are sent with couriers selected using intelligent information, for the highest chance of successful delivery.