New Feature

Full control over order status - available on all open order views.

Launched on
February 11, 2021

Cancel an order

You can now cancel an order directly in your ZendPortal account. The warehouse will no longer be able to process the order, regardless of whether the items were in pick. This feature will permanently remove the order. 

Hold an order

For situations where an order may need to be held and retrieved, you can now instantly pause an order via the Orders Ready to Process and Orders with Stock Issues views.

Holding an order will stop the warehouse from being able to progress the pick, so you’ll need to release the order when ready to continue.

Release an order

You can now easily release a held order from the Parked Orders view. This instant release will enable the warehouse to continue fulfilling the order.