ClickCease
Global fulfilment network of shipping lanes connecting the UK, Europe and North America
USA fulfilment now live

Global fulfilment,
without the seams.

One partner across fulfilment nodes in the UK, Europe and the United States. One platform. One team. One partnership.

  1. UK

    2019

  2. USA

    2026

  3. EU

    Late 2026

  4. Canada

    Roadmap

  5. Australia

    Roadmap

One Team

One tech stack.

As you grow into new regions, the operation should feel like one company, not three. That is exactly what we have built.

UKEUUSCAAUZ
Every regionOne operating system
  • 01

    One tech stack

    Zendportal unifies inventory, orders, returns and billing across every region.

  • 02

    One account team

    No handoffs, no silos. Just people who already know your brand.

  • 03

    One cost model

    Transparent pricing built around pick, pack, storage and postage.

  • 04

    One Standard

    A consistent experience for your customers and your ops team.

  • 05

    One CS team

    One helpdesk, one set of CS SLAs and one team that knows your account.

Coverage

Three regions. One operating system.

UK FulfilmentAvailable

UK fulfilment built for ambitious, scaling product brands.

Our UK fulfilment network is already live for brands shipping to British customers. B2B and B2C orders, same-day dispatch, returns and stock control — all in the same Zendportal view as the US. We also support marketplace and retail orders despatched from the UK across the EU and globally.

    Zendbox UK fulfilment warehouse aisle with racked stock and a forklift in motion

    3M+

    orders processed in our fulfilment centres in the last 12 months

    99.7%

    of orders are received and shipped the same day for swift delivery that consumers expect

    99.999%

    accuracy in the warehouse, meaning more happy customers receiving their orders on time

    US FulfilmentLive now

    USA fulfilment. Two nodes with 99% in two days.

    Warehouses in Los Angeles and Delaware put 99% of US consumers within a two-day ground window. East and West coast inventory, balanced and live in Zendportal.

    • Los Angeles and Delaware nodes
    • East and West coast inventory balancing
    • Live stock and orders in Zendportal
    • Two-day ground window as standard
    Map of the United States showing two-day ground coverage from West and East coast nodes

    2

    coast-to-coast nodes

    48

    states reachable in 2 days

    99%

    population coverage

    EU FulfilmentComing in Q3

    EU friction free fulfilment coming in Q3.

    We are building out our EU warehouse network to allow quick delivery across Europe to give you speed, accuracy and scale.

    • Next day delivery across Europe 
    • Customs and VAT workflows
    • Total visibility through Zendportal
    • Future proof scaleable EU operations
    Neon outline map of Europe with country borders showing planned EU fulfilment coverage
    PLATFORM

    Zendcore. A single global operating system.

    Routing, warehouse management, inbound and billing unified across the UK, US and EU — one platform, one data model, one team.

    Intelligent Routing

    Every order ships the smartest way with Magic Ship.

    For every order placed on your online store, our MagicShip system automatically assigns the best shipping options to meet your customers' needs

    • Warehouse selection — ships from the location closest to the customer with stock
    • Carrier rate shop — cheapest service that still hits the promised window

    Software

    Everything in Zendportal.

    Your UK and US operations in one dashboard today. EU operations will join the same view when EU coverage goes live. Live inventory, orders, returns, billing and performance — one login, one source of truth across all three regions.

    Live inventory
    Orders
    Returns
    Billing & performance

    Onboarding

    Simple, predictable inbound.

    Inbound goods; booked in, checked, scanned and live in 2–3 working days.

    1. 01

      Book an ASN in Zendportal

      Tell us what's arriving and when.

    2. 02

      Send to our LA or DE nodes

      Container or pallet, your carrier or ours.

    3. 03

      We check, count and put away

      Scanned, lot-tracked and reconciled.

    4. 04

      Stock goes live

      Ready to ship in 2–3 working days.

    Pricing

    Straightforward commercials.

    • No setup fee for qualifying brands
    • No minimums up to 3 months
    • Simple pricing models across all locations
    Our Promise

    Zendbox global guarantee.

    Same-Day Dispatch

    Orders placed before the daily cut-off are picked, packed and handed to carrier the same business day.

    Target98% on-time

    Order Accuracy

    Orders shipped with the correct product(s) and quantities, as recorded in Zendportal.

    Target99%+

    Inbound Turnaround

    Stock received, counted and put away as live, sellable inventory.

    Target2-3 business days, dock to live stock

    Inventory Accuracy

    Stock levels in Zendportal reflect physical inventory, with variance monitored on a rolling basis.

    Target98%+

    US Coverage

    Stock held across our West and East Coast US facilities for nationwide reach.

    Target99% of US population within 2 business days

    Service Uptime

    Zendportal and order processing systems available for live operations.

    Target99.9%

    Support Response

    Every support enquiry acknowledged and triaged.

    TargetWithin 24 hours

    Questions

    Frequently asked questions