Zendtrack is the reliable shipment tracking and communications platform built for eCommerce brands. It puts all your shipment data in one place and enables you to automatically send custom-branded notifications to your customers.
Customer acquisition costs (CAC) are higher than ever, making it more important to plug any pitfalls in the customer journey to improve retention rates and increase customer lifetime value (LTV).
That's where better shipment visibility can help.
Capturing a customer is one thing but converting them into a returning shopper and advocate of your brand is a whole different ball game. eCommerce brands that neglect the post-purchase experience are at risk of losing to competitors.
Zendtrack enables you to track your shipments with ease and better manage your customer’s expectations at every stage of delivery. Zendtrack is the game-changer you need to streamline your support operations and deliver the best fulfilment experience to your customers for those all-important 5-star reviews!
Keep customers informed at every stage of delivery to reduce WISMO
Eliminate the need to ever contact a courier again
Save time & eliminate a major drain on your CS resources
Luke Brabbin
eCommerce Team Leader at The Cheeky Panda
“Before Zendbox, we didn’t have any means of monitoring the fulfilment process, so we didn’t have any idea what was going on with our orders. Now we can use Zendportal to view, track and edit our orders, and check shipment information on Zendtrack. Having this capability at our fingertips enables us to better manage our stock and provide an enhanced customer experience.”
Deliver a complete brand experience with custom tracking notifications
Promote and cross-sell your products to increase LTV
Convert one-time shoppers into raving fans of your brand
Keep customers informed at every stage of delivery to reduce WISMO
Eliminate the need to ever contact a courier again
Save time & eliminate a major drain on your CS resources
Charlie Munton
CEO of Skinspace
“If you read our Trustpilot reviews, our customers love the fulfilment – over 95% saythat the service is awesome. It’s all about super-fast dispatch, super-fast delivery.”
Contact our fulfilment experts to find out how you can use Zendtrack to unlock the value of the post-purchase customer experience.
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