fulfilment service

Expand your business with our EU fulfilment service

Zendbox can help you access the fast-growing European market so your business can reach more customers, drive more sales, and scale up rapidly.

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What does a 3PL EU fulfilment centre do?

The right 3PL fulfilment provider can store and ship all your online orders to the EU, so you can focus on reaching millions of customers and growing your eCommerce business. With shipping regulations unique to each EU country, our EU fulfilment service ships with the most efficient carriers and handles all customs and duties on your behalf. This makes it even easier to expand your target market.

Why partner with Zendbox
for your EU fulfilment?

The European Union (EU) is a collection of 27 different countries, each with its own complex systems for enabling fulfilment. Zendbox has been shipping across the EU for many years. We know which carriers deliver the highest levels of service for every order, and we carefully ensure that your goods are shipped using the best solution for you and your customers.

Ultra-late order cut-off time of 9pm

Our research shows that 35% of online orders are placed between 4pm and 9pm. Zendbox makes it easy for eCommerce businesses to convert more customers and win more 5-star reviews with its industry-leading 9pm order cut-off time. Your customers can place an order and have it delivered to them in the EU within 2 to 3 working days or less.  

Our order cut-off time gives you an additional 25+ hours a week to achieve optimal conversion rates during peak trading periods like Black Friday. Ultra-fast and flexible order processing times mean you can offer the best fulfilment experiences to your customers.

One-stop Zendbox solution

By partnering with Zendbox, you can store your inventory in one central location and access all 27 countries within the EU market – from Germany, France, and Spain, to Italy, Austria, and Poland. Zendbox is a one-stop solution for eCommerce businesses looking to sell their products to 450 million potential EU customers.

Optimised product storage

Our organically certified fulfilment centres are equipped with storage solutions that optimise racking space for thousands of different products. Rest assured that we charge storage by real-time cubic metre, meaning you only ever pay for the space your goods are occupying for a truly cost-effective solution.

Cost-effective EU shipping

Due to the large order volumes that we ship daily – and our longstanding partnerships with world-class couriers – we benefit from the most competitive shipping rates. We pass these rates on to you and your customers through our smart MagicShip system to ensure the best value service for every order. 

Automated customs clearance

When shipping to the EU, there can be additional paperwork required to clear customs. The team at Zendbox are experts in navigating this area, with all relevant information seamlessly passed on to carriers for every order, taking the hassle and headache of handling customs out of your hands.

Fully tracked EU delivery

We can ship your online EU orders on a tracked service, ensuring you and your customers are kept up-to-date when orders are dispatched and – most importantly – when they will be delivered. This reduces “Where is my order?” queries, resulting in smoother eCommerce business operations and happier customers.

Maximum stock control & visibility

Leverage our Zendportal software to view, track, and manage your orders as they move through the EU fulfilment process. You can also take advantage of Zendportal to optimise your inventory in real-time, with intuitive features like Inventory Analysis making it easy to replenish stock and minimise waste from expired items.

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Frequently asked questions

Why use an EU fulfilment provider?

Many eCommerce businesses hesitate to expand internationally as a result of the complex and costly processes associated with shipping abroad, including within the European Union (EU). Not only are there customs, import duties, Valued Added Tax (VAT) and additional fees to consider, but also extended transit times, high shipping rates, and other challenges. By partnering with an EU fulfilment provider, shipping your orders to the EU and beyond becomes much simpler, straightforward and cost-effective for your online business.

Where can I ship to within the EU?

With the premium eCommerce fulfilment solution from Zendbox, you can ship your orders to all 27 EU member states. These include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Can I ship Amazon orders to the EU?

In order to take responsibility for your order fulfilment, we utilise innovative technology to integrate with multiple selling channels, including Amazon, Shopify, Etsy, eBay, Magento, Bigcommerce, and many more. Our in-house development team can also provide a bespoke solution that works for your eCommerce business. If you sell via Amazon, rest assured that we can ship your Amazon orders to the EU and beyond.

Are there restrictions on EU shipping?

Shipping restrictions vary by country and may apply to items such as explosives, combustibles, firearms, and corrosives, which are subject to special controls. In the European Union (EU), restricted or prohibited goods fall into three categories: pirated or counterfeited goods, dangerous chemicals, and endangered species. Our blog offers further information on EU shipping with DDP.

What can I ship to the EU?

At Zendbox, we can ship a variety of goods to the EU, including: health supplements and vitamins, sports apparel, clothing, cosmetics, toiletries, jewellery, pet accessories, dry food, toys, and games. Get in touch to find out how we can help your business ship orders to the EU.