Partner with Zendbox for your subscription box fulfilment

Zendbox is one of the industry’s most trusted subscription box fulfilment companies, offering a premium service that ensures the right products reach your customers quickly and in excellent condition.
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What is subscription box fulfilment?

Subscription box fulfilment is the process of picking, packing, and shipping products to customers on a regular, predetermined basis. In the UK alone, the subscription box market is set to be worth £1.8 billion in the next few years – a significant revenue opportunity that eCommerce businesses can’t afford to miss out on.


Customers can have everyday items like cosmetics and toiletries delivered regularly, so that they can keep necessities topped up without having to leave the comfort of their own home.


Depending on the product(s) they contain, subscription boxes offer customers a treat that they can enjoy and indulge in regularly, enabling eCommerce businesses to retain a loyal customer base.

Potential savings

With “subscribe and save” plans, customers can benefit from sizable discounts when they have frequently-used products shipped to their door at regular intervals.


Many brands grant customers the power to curate their own subscription boxes with specific products, creating a more tailored shopping experience.

At Zendbox, we offer a premium fulfilment service for various subscription-based products

Why partner with Zendbox for your
subscription box fulfilment?

As a subscription-based eCommerce business, success relies on continued customer loyalty to your brand. That’s why it’s important to invest in a reliable packing and shipping solution to ensure your subscription boxes contain the right products, are delivered on time, and arrive in perfect condition. Here’s where Zendbox can help.

Tailored kitting and assembly

Your customers want a mind-blowing unboxing experience with every subscription box they receive from you. We can help you deliver on this promise by kitting and assembling your box with the same care and attention that you took to curate it. Our service is tailored to your specification – we even seek your approval before the first box is shipped.

Custom packaging solutions

From branded void fill and packing tape, to personalised marketing inserts and product samples, we can pick and pack your subscription boxes using custom packaging solutions. We will work with you to ensure the products in each box are delivered in excellent condition and presented in the way you want for the ultimate brand experience.

Safe and secure storage

Rest assured that your stock will be safely and securely stored at our organic, world-class fulfilment centres, located close to major transport links and courier hubs. Our subscription box warehousing facilities have the capacity to store a range of products – from food and drink items, to cosmetics, clothing, household goods, and much more.

Fast and cost-effective shipping

Through our intelligent MagicShip system and our strong, longstanding partnerships with the biggest global couriers, we can negotiate and secure the best shipping rates on your behalf. As a result, we can get your subscription boxes to your customers using the fastest, most cost-effective shipping services.

Real-time inventory management

When you partner with Zendbox, you gain access to our intelligent Zendportal system, which enables you to view, track, and manage every element of the fulfilment process for your subscription boxes. This includes kitting and assembly, where you can control which products go into which boxes.

Seamless integration

Once you’ve chosen to partner with Zendbox for your subscription box fulfilment, we will seamlessly integrate with your website and other sales channels, which may include Shopify, Amazon, eBay, and Etsy. Our team can even build a bespoke integration that works with your eCommerce business.

Zendbox is a specialist in subscription box 3PL services

Our premium 3PL fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.

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Frequently asked questions

How does subscription box fulfilment work?

Subscription box fulfilment works by sending your inventory to your chosen 3PL provider, who will store your products in their fulfilment centres, ensuring they’re ready to go for the recurring ship date. Your 3PL provider will also integrate with your sales channels to begin automatically pulling orders from these channels. 

The products contained in each subscription order will be picked and packed in either standard or custom packaging, depending on your preferences. Once the order is assembled, it will be shipped in time for your customers to receive their products on the date that they expect. Tracking information will be provided to you and your customers, enabling you to follow the shipment each step of the way. 

If you’re looking to outsource your subscription box fulfilment, it’s important to bear in mind that the right 3PL company will work closely with you to agree the ideal plan for picking, packing, and shipping your subscription boxes.

How will subscription boxes be stored?

At Zendbox, we safely and securely store products for subscription boxes according to the predetermined requirements of our partners. Our organically certified fulfilment centres can store a wide range of goods, ranging from food and drink items like sports nutrition supplements, to cosmetics, clothing, toys, games, and more. Get in touch to explore your options.

Is there a customer returns process?

Many 3PL providers offer a customer returns service for subscription boxes, but only reliable fulfilment companies like Zendbox will make it an easy and seamless process for you and your customers. Zendbox will handle returned items based on your returns policy and protocols, ensuring resaleable products are put back into storage and made available to your customers without delay.

What is 3PL subscription box fulfilment?

3PL (third-party logistics) subscription box fulfilment refers to the outsourcing of the fulfilment process for subscription boxes to an external company. The fulfilment process can encompass the following elements and more: 

  • Receiving orders
  • Picking, packing, and shipping orders
  • Warehousing and storage
  • Inventory management
  • Customer returns