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Homeware fulfilment for trendsetting eCommerce brands

Zendbox is the 3PL provider of choice for online businesses that want to set the trend and deliver the best shopping experience for homeware and accessories.
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There’s no place like Zendbox

In the UK alone, the average household spends £2,116 a year on homeware and accessories. If you want to set the homeware trends that consumers continuously buy into, it’s important to deliver the “wow” factor with every unboxing. Zendbox can impress your house-proud customers with a fast and accurate homeware fulfilment service that’s optimised to handle small, lightweight products.

At Zendbox, we offer an award-winning fulfilment service for small homeware products

Clocks

Ornaments & vases

Candles & diffusers

Wall art & photo frames

Kitchen utensils & tableware

Table lamps

Storage baskets

Soft furnishings

Bathroom accessories

Desk accessories

5X
Faster shipping

"We were really pleased that we could go to the wider UK market and offer customers delivery within 1 to 2 working days. This opened doors for EGLO, and we were able to extend our range of products. We saw instant growth in the value and volume of sales made."

Ben Szreider
Operations Manager
Success Story

Why partner with Zendbox
for your homeware fulfilment?

As an online homeware brand, you want to spend your time developing products and nurturing customer relationships, as opposed to managing fulfilment for your business. That’s where Zendbox can help. Our team of eCommerce experts can handle the entirety of your fulfilment operations, so you can focus on building your brand and driving sales.

Room to grow

Providing a home away from home for your products, our organically certified fulfilment centres are designed to accommodate a growing inventory. This flexibility means you can increase your homeware stock levels during peak trading periods like Spring and Summer, when consumers are most likely to redecorate their homes.

Late order cut-off times

Homeware shopping is impulsive, seasonal, and trend oriented. Capitalise on the opportunity to make more sales by offering your customers the chance to shop for home accessories when they want. With our 9:00pm order cut-off, customers can order up until this time for same-day dispatch and next-day delivery.

Safely picked & packed

No matter whether you sell fragile ornaments or soft furnishings like cushions and throws, our pick and pack service with a 99.999% accuracy rate ensures the right items are delivered in perfect condition. Delicate items are even triple wrapped in sustainable honeycomb packaging to ensure complete protection during transit.

Shipping at the best price

Our clear and transparent pricing structure for shipping means you don’t have to worry about hidden fees, unexpected charges, or sudden price hikes. Our longstanding courier partnerships – combined with our smart MagicShip system – ensure any potential delivery savings are passed on to you and your customers.

Maximum inventory control

Leverage our Inventory Analysis tool on Zendportal to accurately forecast demand and act quickly on emerging homeware trends. Our proprietary technology provides a complete stock overview, including sales performance and recommended replenishment opportunities to prevent under or overstocking.

Ultra-fast B2B fulfilment

If you sell home accessories to larger retailers with strict Service Level Agreements (SLAs) when it comes to shipping, rest assured that we can take care of the fulfilment process behind this with our B2B solution. We ensure bulk homeware orders are delivered safely, rapidly, and cost-effectively for maximum return on investment.

Zendbox is a specialist in homeware 3PL services

Our award-winning 3PL fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.

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Frequently asked questions

What is homeware fulfilment?

Homeware fulfilment is when the process of fulfilling orders for homeware and home accessories is outsourced to an external company known as a 3PL (third-party logistics) provider. The right 3PL provider can provide support with various elements of your fulfilment operation, including warehousing, inventory management, picking, packing, shipping, customer returns, and more. The homeware fulfilment service from Zendbox is optimised to handle small, lightweight products that are sold directly to consumers (D2C).

Who can use homeware fulfilment services?

Any eCommerce business selling home accessories can use a homeware fulfilment service. However, most 3PL providers typically have their own preference and criteria for the kinds of businesses they can fulfil orders for. The service from Zendbox is optimised for fast-growing, medium- to large-sized eCommerce businesses that sell small, lightweight homeware products, and are receiving a minimum of 20 orders per day. 

Why use a homeware fulfilment service?

Fulfilling orders for homeware products can be costly, complicated, and time-consuming. Outsourcing order fulfilment to a 3PL provider means the pressure is taken off your shoulders, so you are free to focus on other areas of your homeware business such as marketing, product development, and customer services. 

Working with the right 3PL provider can also save you overall business costs on shipping homeware products. Zendbox, for instance, maintains longstanding partnerships with the biggest and most renowned couriers, enabling the company to secure the best shipping services at the most competitive rate, with savings that are automatically passed down to you and your customers.

How do you handle customer returns?

Our professional pick and pack process minimises the risk of customer returns at every opportunity by ensuring that products are safely and securely packed for delivery. However, if a customer changes their mind about an item, don’t worry! We also offer a hassle-free returns management service. This takes the hard work of processing returns out of your hands to ensure that resaleable products are booked back into stock and made available to resell without delay.