With more and more businesses selling online, you can’t afford to be offering sub-par shipping services, especially when 60% of consumers have bought from one retailer over another because the delivery options were more expedient for their needs. By outsourcing fulfilment to Zendbox, you can ensure the speed, cost, and convenience of shipping your products aligns with your customers’ expectations.
Our experienced Operations Team will pick and pack your orders with 99.999% accuracy, before it is prepared to be shipped. For the ultimate unboxing experience, we can pack your orders using custom, branded packaging and order inserts.
Our intelligent MagicShip system will automatically select the best shipping option for each order, ensuring you and your customers benefit from any potential savings. The courier will then collect the orders from our world-class fulfilment centres.
Tracking information for each order will be automatically sent to your customers via SMS or email, so they know exactly where their order is. You can view, track and manage the orders via our intelligent Zendportal platform.
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means more happy and loyal customers for Ghost.” 👻
Through our intelligent MagicShip system and our longstanding partnership with world-class carriers, we ensure delivery is a key differentiator for your eCommerce brand. We can pick and pack your orders, preparing them for same-day dispatch and next-day delivery with full tracking provided to your customer.
Customers expect Amazon Prime-like service for home deliveries. If you aren’t offering late order cut-off times and keeping up with the online giants, you could be losing business and hurting your reputation. Zendbox offers a 7.30pm order cut-off time, in addition to Sunday processing and dispatching, meaning customers can get their orders on Monday if they purchase over a weekend.
For every order placed on your eStore, our MagicShip system automatically assigns the best shipping options to meet your customers’ needs. MagicShip calculates these options based on thousands of data points and multiple variables, including:
Zendbox delivers orders on time and in excellent condition for an unforgettable unboxing experience by integrating with the biggest and most renowned couriers worldwide. Our carrier partnerships enable us to negotiate and secure best-in-class shipping services at the most competitive rate, with the savings passed on to you and your customers.
We can ship your orders on a fully trackable service with updates automatically sent to your customers via email and/or SMS as the order makes its way to their doorstep. You’ll have total visibility over the order via our proprietary Zendportal platform, where you can also manage any potential courier delays or errors.
We pride ourselves on providing a clear and transparent pricing structure for shipping with no hidden fees or unexpected charges, so you’ll never be caught out by expensive shipping costs. In turn, your customers will be able to choose from multiple delivery options at the most cost-effective price.
Wherever possible, we work with carriers to ship eCommerce orders with minimal carbon output. This can involve consolidating as many shipments as possible onto a single vehicle to reduce the carbon intensity of each delivery. It can also involve shipping orders with couriers that utilise ultra-low or zero emission vehicles.
We pick and pack thousands of items every day with 99.999% accuracy. We leverage automated technology and advanced warehouse management systems (WMS) to maintain a seamless process. This means customers receive the right products on time and in pristine condition for a 5-star unboxing experience.
Our fulfilment service flexes to suit your business needs. If you want to take the unboxing experience to the next level, we can help by packing your products in custom branded packaging. This can set your business apart from the competition and get your products trending on social media.
Our partnerships with the biggest and best couriers worldwide enable us to secure the best shipping services at the most competitive rate, with the savings passed on to you and your customers. Our intelligent MagicShip system also automates carrier selection for every order to ensure the best value option for your customers.
Let Zendbox take responsibility for order fulfilment and ensure your customers benefit from the best online shopping experience with ultra-fast delivery options at the best price. With your delivery worries alleviated by Zendbox, you can focus on growing and scaling your eCommerce business.
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"