Intelligent fulfilment made easy with ZendPortal

ZendPortal gives you the full picture, allowing you to have full visibility and control of your orders to make the best decisions for your business.

Our powerful AI puts you in control so that you can track every item across its journey, increasing accuracy, speed and efficiency.

We love tech.

Zendbox’s web-based software acts as your back office for logistics, empowering you to manage and edit online orders, track real-time stock levels across our fulfillment centers, and receive notifications when you need to reorder inventory. Powerful tools and algorithms help automate fulfillment and improve your bottom line.

Stock Integrity.

Zendportal is your single source of truth for orders and inventory, which means less errors, reduced expenditure, and less wastage. No more guesswork.

Inventory Transparency.

Full visibility of stock levels across all your selling channels preventing you from overselling and overspending with updated stock forecasting.

Easily handle customer returns.

Using our Zendportal Intelligence Platform, you can easily see and manage your customer returns. With full order return details available including return reason and whether the item has been scrapped or returned to stock along with advanced search functionality and the option to re-send the order in full, you have full control and visibility over the entire process.

Inventory Insight.

Be informed of when inventory is about to run out, the impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

Smart International Shipping.

Zendbox’s powerful algorithm ensures you pick the best courier, which saves you time, saves you money and leads to more 5-star customer reviews. Regardless of how much you ship, you’ll get the best price thanks to our global partnership network with the biggest courier companies.

Problem Solver.

Zendportal finds errors as they occur in real-time, and fixes them, which means you don’t need to experience the pain of issues such as mispicks or overselling.

Bespoke Reporting.

Our experienced Customer Success team is here to create all of the bespoke reporting that your business needs to operate.

Transparent Billing.

All your billing data is live and created the instant an order is scanned into our WMS system. Our simple reporting tools make it easy to understand every charge.

Magic Ship.

Our Magic Ship software turns complicated, overwhelming courier pricing into an automated tool. Hidden costs and frustrating courier errors are a thing of the past as ZendPortal provides real-time pricing and full tracking insights on every single order, all in one place. With clear and competitive pricing upfront, you’ll be able to offer your customers the delivery options they need at a price that works for your business.

See what our customers
have to say about us.

Zendbox’s service is phenomenal. They successfully dispatched 3,000 units in a 24-hour turnaround time. The team’s service is on par with Amazon’s delivery speeds.

CEO, Boot Buddy

80%
Reduction in tickets
7:30pm
Cut off time

Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of ecommerce experts on hand.

CEO, Julie Chen

+50%
Faster deliveries
Bespoke
Sustainable packaging
Read the case study

We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.

Managing Director, The Hut Group

Zendbox ticks all the boxes for us. Every order is delivered on time, every time. Which means, more happy and loyal customers for Ghost.

CEO, Ghost

10,000+
Monthly orders
35%
Annual logistics savings

Our previous 3PL was losing our stock, causing delay to our orders and affecting our margins. Zendbox has completely eliminated these errors for us.

CEO, Skinspace

0%
Shrinkage
99.99%
Accurate orders

Zendbox set their standards very high. They pitch themselves with the best in Europe, and Zendbox's metrics support that. That level of excellence is where we want to be aligned with.

CEO, Mr Tubs

Lightning speed
Accurate fulfilment
Fulfilment Centres

Find out more about our smart fulfilment centres.

Find out more

Transparent
Pricing

Simple pricing based on volume of orders. No hidden fees.

Any
Questions?

We’ve been doing this for a long time. We might have your answer here.