Intelligent fulfilment made easy with ZendPortal

ZendPortal gives you the full picture, allowing you to have full visibility and control of your orders to make the best decisions for your business.

Our powerful AI puts you in control so that you can track every item across its journey, increasing accuracy, speed and efficiency.

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Zendbox’s web-based software acts as your back office for logistics, empowering you to manage and edit online orders, track real-time stock levels across our fulfillment centers, and receive notifications when you need to reorder inventory. Powerful tools and algorithms help automate fulfillment and improve your bottom line.
Zendportal is your single source of truth for orders and inventory, which means less errors, reduced expenditure, and less wastage. No more guesswork.
Full visibility of stock levels across all your selling channels preventing you from overselling and overspending with updated stock forecasting.

Easily handle customer returns.

Using our Zendportal Intelligence Platform, you can easily see and manage your customer returns. With full order return details available including return reason and whether the item has been scrapped or returned to stock along with advanced search functionality and the option to re-send the order in full, you have full control and visibility over the entire process.

Inventory Insight.

Be informed of when inventory is about to run out, the impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

Make Profitable Decisions with Inventory Analysis

No matter where you sell, eCommerce businesses can leverage a whole host of Inventory Analysis features in order to improve their offering to consumers and scale up rapidly.

Quickly reorder from suppliers

Save time on planning, demand forecasting, and reordering from your suppliers

Minimise stockouts

Retain your customers and increase sales by making sure your products are always available

Reduce overstocking

Release cash that is tied up in excess stock and reinvest this capital into growing your business

Prevent expired stock losses

Sell more strategically to capitalise on soon-to-expire products and, thus, minimise waste

Learn more about Inventory Analysis

Smart International Shipping.

Zendbox’s powerful algorithm ensures you pick the best courier, which saves you time, saves you money and leads to more 5-star customer reviews. Regardless of how much you ship, you’ll get the best price thanks to our global partnership network with the biggest courier companies.

Problem Solver.

Zendportal finds errors as they occur in real-time, and fixes them, which means you don’t need to experience the pain of issues such as mispicks or overselling.
Our experienced Customer Success team is here to create all of the bespoke reporting that your business needs to operate.
All your billing data is live and created the instant an order is scanned into our WMS system. Our simple reporting tools make it easy to understand every charge.

Magic Ship

Our Magic Ship software turns complicated, overwhelming courier pricing into an automated tool. Hidden costs and frustrating courier errors are a thing of the past as ZendPortal provides real-time pricing and full tracking insights on every single order, all in one place. With clear and competitive pricing upfront, you’ll be able to offer your customers the delivery options they need at a price that works for your business.
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Simple pricing based on volume of orders. No hidden fees.
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