Make order & inventory management easy with Zendportal

Zendportal gives you the full picture, enabling you to have maximum visibility and control of your orders and inventory to make the best decisions for your business.

Our Zendportal technology puts you in control so that you can track every order across its journey, increasing the speed, accuracy, and cost-efficiency of your fulfilment operation.

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Zendbox’s web-based software acts as your back office for logistics, empowering you to manage and edit online orders, track real-time stock levels across our fulfillment centers, and receive notifications when you need to reorder inventory. Powerful tools and algorithms help automate fulfillment and improve your bottom line.

Address fixing

When addresses are inaccurate or incomplete, 41% of online deliveries are delayed and 39% fail altogether. For every online order placed on your sales channel(s), Zendportal and its intelligent address verification feature checks for potential errors that may cause shipping issues, and automatically fixes them or flags them for action. With this failsafe system in place, you can protect the reputation of your eCommerce business and ensure online orders are delivered successfully to the correct customer address every time.

Easily handle customer returns

Using our Zendportal platform, you can easily see and manage your customer returns. With full order return details available including return reason and whether the item has been scrapped or returned to stock along with advanced search functionality and the option to re-send the order in full, you have full control and visibility over the entire process.

Inventory Insight

Be informed of when inventory is about to run out, the impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

Inventory Transparency

Full visibility of stock levels across all your selling channels preventing you from overselling and overspending with updated stock forecasting.

Stock Integrity

Zendportal is your single source of truth for orders and inventory, which means less errors, reduced expenditure, and less wastage. No more guesswork.

Make Profitable Decisions with Inventory Analysis

No matter where you sell, eCommerce businesses can leverage a whole host of Inventory Analysis features in order to improve their offering to consumers and scale up rapidly.

Quickly reorder from suppliers

Save time on planning, demand forecasting, and reordering from your suppliers

Minimise stockouts

Retain your customers and increase sales by making sure your products are always available

Reduce overstocking

Release cash that is tied up in excess stock and reinvest this capital into growing your business

Prevent expired stock losses

Sell more strategically to capitalise on soon-to-expire products and, thus, minimise waste

Learn more about Inventory Analysis

Smart International Shipping

Zendbox’s powerful algorithm ensures you pick the best courier, which saves you time, saves you money and leads to more 5-star customer reviews. Regardless of how much you ship, you’ll get the best price thanks to our global partnership network with the biggest courier companies.

Problem Solver

Zendportal finds errors as they occur in real-time, and fixes them, which means you don’t need to experience the pain of issues such as mispicks or overselling.

Bespoke Reporting

Our experienced Customer Success team is here to create all of the bespoke reporting that your business needs to operate.

Transparent Billing

All your billing data is live and created the instant an order is scanned into our WMS system. Our simple reporting tools make it easy to understand every charge.


Our MagicShip software turns complicated, overwhelming courier pricing into an automated tool. Hidden costs and frustrating courier errors are a thing of the past as Zendportal provides real-time pricing and full tracking insights on every single order, all in one place. With clear and competitive pricing upfront, you’ll be able to offer your customers the delivery options they need at a price that works for your business.
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