In the UK alone, clothing is the most bought item online, indicating a huge scope for growth among eCommerce fashion retailers. However, winning loyal customers doesn’t just depend on offering the best products. This must also be backed by exceptional customer service, as well as quick and affordable delivery. At Zendbox, we store, pick, pack, and ship fashion and apparel orders.
By outsourcing your fashion fulfilment to Zendbox, you can save on the storage and labour costs associated with operating your own warehouse. This means more investment for other areas of your business.
With an industry-leading 99.999% order accuracy rate, Zendbox can help you maintain the same high-quality fashion fulfilment service that your customers are accustomed to from your brand.
Choosing Zendbox as your fashion fulfilment partner enables you to free up more time to focus on other areas of your business, including product development, marketing, and customer service.
With Zendbox taking care of your fashion fulfilment needs, you can move forward with your plans to grow and scale up. We will be there to hold your hand every step of the way, helping you stay ahead of the competition.
When it comes to the fulfilment of fashion and clothing, the highest level of detail is required. Your customers want to receive a product that matches the description on your shopping channel – not to mention that it should be correct to the size they ordered, and arrive in perfect condition. Leave the hard work to Zendbox and we will ensure your products get to your customers exactly as they expect.
Given the high expectations that customers place on clothing, it’s no surprise that online fashion carries the highest rate of returns at 68% within the eCommerce space. Having a seamless customer returns policy is key for any online fashion brand. Read our 5 quick tips on order returns to discover how to make your customer returns process fuss free.
Some of the globe’s biggest fashion and clothing brands currently trust Zendbox to deliver their world-class products and maintain their exceptional reputation. We ensure that every order is optimised for speed and accuracy at each stage of the fulfilment process.
Consumers expect a next-day delivery service as standard. We offer an industry-leading 9pm cut-off time to ensure orders are fulfilled and shipped as soon as possible. This eliminates the risk of WISMO (Where is my order?) queries, saving you time and improving the overall customer experience.
*UK mainland. Monday to Friday. Courier specific.
Our purpose-built technology makes working with Zendbox seamless. Live stock level data is fed directly to your shopping channel, ensuring the information displayed here for your customers is an accurate, real-time representation of the products that are available in our fulfilment centre, enabling you to avoid overselling.
We can help you stand out from the competition and keep customers returning to your online store with bespoke and sustainable packaging solutions. Include marketing inserts, product samples, thank-you notes, and much more inside each order for an unforgettable unboxing of your clothing and apparel products.
With UK and EU fulfilment centres, we can ship your fashion and clothing products to customers worldwide. This means you can tap into lucrative markets such as Europe and the US. You can also sell to other businesses with our trusted B2B fulfilment service, stretching your earning potential even further.
Our customers returns process is optimised to enable easy returns of fashion and clothing. Each product returned to us goes through a rigorous quality check process, before it is booked back into stock.
Our premium 3PL fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
Orders out on time
“We've seen a huge surge in growth this year and whatever we throw at Zendbox, they work to support us. Order accuracy, shipping and communication has been spot on.”
Hours saved per month
“Zendbox has massively helped our business because it has solved our problem and freed up our time. The quality of the service is second to none, delivering orders efficiently."
“Shipping to the EU is as simple as shipping to the UK with Zendbox. Deliveries are timely and reliable for the distances involved.”
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"