Zendbox offers an Amazon Prime service level. When ordering beauty and cosmetic products online, the customer typically wants their goods fast and does not want to be waiting 3-4 days for arrival. Zendbox has an industry leading shipping times, including a 7:30pm cut off time and dispatches orders over the weekend so your customers receive goods faster than they could have expected.
As an online beauty brand, you are likely selling to consumers who are social media savvy and share their experiences, good and bad. We know the value of exceptional service and we can see how poor deliveries can be shared across social media and TrustPilot, ruining a brand's reputation. At Zendbox, we use the latest technology to ship faster and more accurately than any other 3PLs.
We get it right the first time, every time.
Our bespoke built technology makes working with Zendbox seamless. The exact stock levels we have stored in our warehouse will be fed directly to your website in real time. When you sell an item, your website stock is updated to reflect what is available ensuring you never oversell.
It’s one thing to ship beauty and cosmetics quickly, but your customers need to know when it will arrive to ensure they can receive the delivery. We ship goods on a 24 hour next working day service which is fully tracked with a 2 hour delivery window. All this information is sent straight to your customer and they can adjust their delivery options on their phone directly, reducing the need to contact you.
We’ve built our reputation through years of delivering exceptional service. We are now trusted by some of the biggest beauty and cosmetics brands in the world to deliver goods to their consumers.
Zendbox’s service is phenomenal. They successfully dispatched 3,000 units in a 24-hour turnaround time. The team’s service is on par with Amazon’s delivery speeds.
Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of ecommerce experts on hand.
We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.
Zendbox ticks all the boxes for us. Every order is delivered on time, every time. Which means, more happy and loyal customers for Ghost.
Our previous 3PL was losing our stock, causing delay to our orders and affecting our margins. Zendbox has completely eliminated these errors for us.
Zendbox set their standards very high. They pitch themselves with the best in Europe, and Zendbox's metrics support that. That level of excellence is where we want to be aligned with.