Pet supplies fulfilment that you can trust

Leading pet food and accessory brands choose Zendbox to take care of their fulfilment needs, so that they can focus on growing their business.
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Happy pets, happy customers

Half of the UK population owns a pet, which represents a significant growth opportunity for retailers of pet supplies. By leveraging the services of a trusted fulfilment provider, you can keep pet owners happy and returning to your online store time and time again.

At Zendbox, we offer a premium fulfilment service for various pet supplies

Pet food, including subscription box items

Pet vitamins & supplements

Water & food bowls

Collars, leads & tags

Grooming accessories

Toys & treats

Cages & beds

Cleaning products

Litter, bedding & substrate

Pet costumes & other novelty items

Pet health & dental care items

Why partner with Zendbox for your pet supplies fulfilment?

We know pets are members of the family, and that pet owners want the best for their beloved animal companions. We can help you deliver on this demand, taking the hassle of fulfilling orders for pet supplies out of your hands with a fast, accurate, and cost-effective 3PL service.

Secure storage for your pet supplies

Our state-of-the-art fulfilment centres are optimised to house a range of pet supplies. By partnering with Zendbox, you benefit from safe, secure, and clean pet product storage at a more affordable cost than investing in your own facilities and warehouse staff. Find out more about the differences between a warehouse and a fulfilment centre.

Complete regulatory compliance

We store and ship pet food, treats, vitamins, and supplements at a standard that ensures complete compliance with all relevant pet food regulations. Our fulfilment centres are also organically certified by the Soil Association, making Zendbox the first-choice fulfilment partner for environmentally conscious brands of pet supplies.

Ultra-fast delivery with tracking

Your customers lead busy lives, so they want to be confident that they can order pet food online and have it delivered to them the next day. Our industry-leading order cut-off times and ongoing partnerships with leading shipping couriers, enables Zendbox to ship pet food on an ultra-fast, tracked service to ensure pets never go hungry.

99.999% order accuracy

We utilise automated technology to achieve a 99.999% order pick and pack rate for pet food and accessories. This means your customers receive the right products for the right pet quickly and in the best condition, promoting more 5-star online reviews and driving repeat custom through your online store.

Bespoke packaging for pet products

Make the unboxing of your pet products worthy of social media shares by outsourcing your fulfilment to Zendbox. We can offer you bespoke, branded packaging that delivers maximum impact – from practical solutions for fragile and liquid goods, to personalised and sustainable options.

Total inventory control

As an FMCG (fast-moving consumer goods), pet food requires accurate batch control to minimise waste and limit consequent commercial and environmental damage. Real-time inventory management through Zendportal puts you in control of your stock. Track products with expiry dates using Inventory Analysis to ensure you never under or oversell and keep your customers’ tails wagging.

Access to international markets

With UK and EU fulfilment centres, we can support you in taking your pet food and accessories business international, so you can grow your customer base within the global markets. Beyond extending your B2C potential, we can also help you sell to more B2B customers, enabling you to tap into every potential revenue stream.

Omnichannel selling of pet supplies

No matter whether you sell your pet supplies on one or several marketplaces, we integrate with a range of channels to support omnichannel selling. These channels include Shopify, Amazon, eBay, Etsy, Magento, BigCommerce, and many more. Contact us if you require a specific integration that works for your business.

More time to scale up

Leverage the 3PL services of Zendbox to access live inventory tracking, reliable carriers, comprehensive support, and much more. You can free up more time to focus on social media marketing, product innovation, and customer service optimisation, so you can scale up and ensure your brand is leader of the pack.

Zendbox is a specialist in pet supplies 3PL services

Our premium pet supplies fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.

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Frequently asked questions

What is pet supplies fulfilment?

Pet supplies fulfilment is when you outsource the process of picking, packing, and shipping orders of pet supplies to an external company known as a 3PL (third-party logistics) provider. The pet supplies fulfilment solution from Zendbox caters to small, lightweight items, making it ideal for a range of pet products that include:

  • Pet food, including subscription box items
  • Pet vitamins and supplements
  • Water and food bowls
  • Collars, leads, and tags
  • Grooming accessories
  • Toys and treats
What if a pet food order doesn’t arrive on time?

You never want your customers’ pets to go hungry because their pet food hasn’t arrived on time. That’s why we at Zendbox maintain a 99.999% order accuracy rate, meaning the right pet food is delivered to the right customer within the estimated delivery time to avoid customer disappointment. Rest assured that we also have a reliable returns management system in place should you wish to offer your customers the chance to return items for a refund or exchange.

Can you manage products with expiry dates?

By partnering with Zendbox, you’ll be granted access to our inventory management platform, Zendportal, which boasts an intuitive Inventory Analysis feature. This advanced technology enables you to track and manage batch products and those with expiry dates, so you can avoid under or overselling. Consequently, you can minimise pet food waste and take advantage of every sales opportunity. 

Our technology is supported by warehousing processes that ensure pet products closest to expiring are the first to be packed and shipped to customers. Pet products with expiry dates are also stored appropriately and under optimal conditions within our safe and secure fulfilment centres to maintain their shelf life.

Why use 3PL fulfilment services for my pet supplies?

Customer expectations are high in the pet food and accessories sector. Pet owners want to know that they can order pet supplies online and have it delivered to them in a timely manner and in perfect condition. 

By outsourcing your pet supplies fulfilment to a 3PL company, you can get orders to your customers quickly, accurately, and cost-effectively for the best shopping experience. This frees up your time to focus on other projects like marketing and product development, so you can grow and scale up your business without worrying about your order fulfilment operations.

Can you fulfil B2B orders?

Zendbox offers a premium B2B fulfilment service for pet food and accessories. If you are a pet supplies business owner, we can help you sell your products to pet shops, supermarkets, farm stores, veterinary surgeries, independent retailers, and many more. Get in touch to explore your B2B fulfilment options.