Zendbox has built an unrivalled reputation as one of the world’s most trusted eCommerce 3PL fulfilment providers. Our mission is to bring the best experience to our customers through innovative hardware, software, and services. With our support, eCommerce brands can free up time to focus on what matters most: growing and scaling their business.
We leverage automated Zendportal technology, the expertise of our diverse team, continued collaboration with leading couriers, and integrations with multiple sales platforms, ensuring our premium fulfilment service is best-in-class.
With our premium 3PL solution, we take care of the whole fulfilment process for your eCommerce business – from the pick, pack, and dispatch of orders, to inventory management, customer returns, and everything in between. We tailor our service according to the unique needs of your business, so you can scale up with complete peace-of-mind that your order fulfilment is in safe hands.
Our commitment to excellence means that we go above and beyond, providing evidence-based insights and useful guidance to help our partners grow. Hundreds of eCommerce brands are already reaping the rewards of the comprehensive support we offer to their business beyond fulfilment.
+39%
Order volumes
"Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand"
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
+99.8%
Orders out on time
“We've seen a huge surge in growth this year and whatever we throw at Zendbox, they work to support us. Order accuracy, shipping and communication has been spot on.”
+120
Hours saved per month
“Zendbox has massively helped our business because it has solved our problem and freed up our time. The quality of the service is second to none, delivering orders efficiently."
Seamless
EU Shipping
“Shipping to the EU is as simple as shipping to the UK with Zendbox. Deliveries are timely and reliable for the distances involved.”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
Zendbox is an industry-leading 3PL offering a premium eCommerce fulfilment solution. The service from Zendbox is tailored according to the unique needs of each business, so that they can scale up rapidly, keep their customers happy, and strengthen their brand.
Zendbox was created by Founder and Chief Executive Officer (CEO), James Khoury, who believed that fulfilment was in need of a radical transformation, after experiencing decades of challenges with the industry as an eCommerce business owner. Zendbox is now the fulfilment powerhouse behind some of the world’s biggest and most renowned eCommerce brands.
Zendbox specialises in fulfilment services for eCommerce brands, offering extensive support beyond the fulfilment journey that enables Zendbox to become an integral part of its partners’ businesses.
As one of the world’s most trusted fulfilment specialists, Zendbox takes care of the whole fulfilment process for eCommerce businesses – from the pick, pack and dispatch of orders, to inventory management, customer returns, and everything in between. Zendbox ensures its fulfilment service is best-in-class by leveraging automated technology with Zendportal, the expertise of a diverse team, continued collaboration with world-class couriers, and integration with multiple web platforms.
Zendbox has and continues to partner with hundreds of eCommerce brands from various industries, including FMCG, sports nutrition, fashion, beauty, B2B, and many more. Businesses choose to partner with Zendbox for its exceptional service and eco-friendly credentials. Find out more about the Zendbox team’s sustainability goals.
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