World-class ecommerce fulfilment centres combined with powerful AI technology means more than just picking, packing and shipping...
.svg){kind=icon}
.svg){kind=icon}
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
70%
Increase in sales
“We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
A fulfilment centre is the physical location from which a third-party logistics provider (3PL) fulfils customer orders on behalf of eCommerce retailers. A fulfilment centre will not only store products, but also act as a hub for a 3PL provider to pick, pack, and ship orders quickly and efficiently to ensure customers receive them in a timely fashion.
A warehouse and a fulfilment centre are often thought to be similar, but the reality is that they are quite different. Whilst the main role of a warehouse is to simply store inventory, a fulfilment centre acts as a hub for all the logistics processes required to deliver a retailer’s products to their customers as quickly as possible.
A key difference between these two operations is that a warehouse will typically store products for an extended period, remaining static and inactive until inventory is added or sent out. In contrast, a fulfilment centre is constantly bustling with activity, housing products briefly before they are picked, packed, and shipped to customers. Other services that a fulfilment centre may provide include:
The cost of eCommerce fulfilment can vary drastically across different 3PL providers, many of whom are not as transparent as Zendbox when it comes to their prices. What you might pay for eCommerce fulfilment can also depend on other factors such as:
Another important element that can influence the cost of eCommerce fulfilment is additional fees for:
It’s important to be aware that these are just some of the considerations you should make when comparing prices for eCommerce fulfilment services. If you’re looking for a more exact idea of what your business can expect to pay for a premium 3PL solution, we recommend that you get in touch with our team at Zendbox for a personalised quote.
Fulfilment centres enable eCommerce retailers to outsource the process of managing, storing, and delivering products to customers. In turn, eCommerce retailers can cater to their customers’ shopping demands more efficiently than they otherwise might if they were self-fulfilling orders. Some fulfilment centres can make inventory management much easier, giving eCommerce retailers more time to focus on other areas of their business such as marketing and product development.
The right 3PL provider can help to improve the order fulfilment process by taking care of various elements, including but not limited to:
A streamlined order fulfilment process can help to minimise costs, reduce the risk of errors, and improve customer satisfaction to enhance the profitability of your business.
