We are the leading third-party logistics provider for SMEs and major brands

Entrust the reputation of your brand to a leading 3PL company that has helped hundreds of online retailers boost sales and scale up with confidence.

Get A Demo

What does 3PL mean?

3PL (meaning third-party logistics) is the outsourcing of the order fulfilment process to an external company. With robust 3PL logistics, eCommerce businesses can maximise their time and resources. As one of the world’s most trusted 3PL companies, Zendbox offers unparalleled fulfilment outsourcing services to many world-renowned brands.

The 3PL fulfilment leader
is here to help

At Zendbox, we understand the rewards and challenges of the eCommerce world because we’ve experienced it first-hand. We leverage our knowledge to support online businesses that want to fulfil orders with maximum speed, accuracy, and cost-efficiency, ensuring their customers experience the brand and its products at their finest.

Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must. To be given years of expertise and experience in such a clear, intuitive layout is an absolute gift!

E-Sports Nutrition CEO • Anthony Millar

Cannot fault Zendbox. I moved my whole business to Zendbox without a hiccup. Demos were easy to follow, shipments were scanned in without an issue, and communication during the whole process was top class. I highly recommend Zendbox.

Complete Strength Owner • Rob Whitfield

Chris Forbes and Julie Chen, founders of The Cheeky Panda

Our eCommerce fulfilment is one of the most important factors to the logistical success of our business. Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand.

Cheeky Panda CEO • Julie Chen

A complete solution for
your 3PL fulfilment needs

Our premium 3PL fulfilment service is a complete solution for fast-growing businesses. We take care of the whole fulfilment process on your behalf – from the pick, pack, and dispatch of orders, to inventory management, customer returns and everything in between. We tailor our service according to the unique needs of your business to deliver maximum return on investment.

third party logistics provider

Get your time back

As an eCommerce business, fulfilling orders shouldn’t have to be your primary focus. With Zendbox handling this essential back-end operation, you can get your time back and reinvest it into other areas of your business.

Reduce your storage and labour costs

The storage and labour costs associated with fulfilling orders in-house can quickly spiral out of control as you grow rapidly. By partnering with Zendbox, you benefit from the support of a third-party logistics provider that already has the reliable infrastructure in place – including world-class 3PL warehouses – to fulfil orders according to your exact requirements. This enables your business to make substantial savings in storage and labour costs.

3pl warehouse uk
fulfilment services for ecommerce

Faster and more affordable shipping

Our strong, longstanding partnerships with the biggest couriers worldwide enable us to secure the best shipping rates on your behalf. These rates are passed down to you and your customers via our intelligent MagicShip system, which automatically selects the best service at the most competitive price for each order, ensuring faster and more affordable shipping.

Expand your earning potential

With our premium 3PL solution, the sky’s the limit on who and where you can sell to. Tap into the lucrative UK and EU markets and ship your products internationally without stress or hassle. This means you can expand the earning potential of your eCommerce business and stay ahead of your competitors.

couple buying from europe
woman on zendportal

Real-time insights into your products

We leverage the latest technology to deliver a top-quality fulfilment service. Once we integrate with your sales channels, you gain access to our Zendportal system. This provides real-time data and insights about your inventory and the fulfilment process in its entirety, enabling you to manage every stage to ensure the very best shopping experience for your customers.

Simple and transparent pricing

Zendbox is recognised for retaining a simple and transparent pricing structure that reflects the true costs associated with the service business receive from us. We provide a customised proposal, so you know exactly what you are paying for – no hidden fees or unexpected charges.

happy customer buying online

Happy and loyal customers

The premium 3PL fulfilment solution from Zendbox ensures orders are delivered quickly and in the excellent condition that customers expect to keep them happy and promote loyalty. By delivering the best unboxing experience, we can help your eCommerce business boost sales, encourage 5-star reviews, and drive repeat business.

Join the hundreds of brands
that have partnered with Zendbox

With their 3PL fulfilment operations in the hands of industry experts, eCommerce businesses can grow and excel with confidence. Find out how we help leading brands by exploring our Success Stories.  

Get started

Frequently asked questions

What is 3PL?

3PL stands for third-party logistics and refers to a company that takes care of the order fulfilment process on behalf of businesses.

What is the difference between 1PL, 2PL, 3PL and 4PL?

Logistics can be broken down into layers known as 1PL, 2PL, 3PL and 4PL. The differences between these layers are as follows: 

  • 1PL (first-party logistics) is when a company transports products using its own internal resources. A good example of a 1PL is a chain of restaurants that uses its own fleet of lorries to collect ingredients from a wholesaler and deliver these ingredients to each restaurant within the chain. 
  • 2PL (second-party logistics) refers to when the transportation of products is outsourced to an external company. 2PL providers typically own and manage their own assets, which can include a fleet of vehicles, for example. 
  • 3PL (third-party logistics) is when all or part of a company’s logistics operations are outsourced to a specialist provider. What differentiates 3PL from 2PL is the range of services provided beyond the transportation products, including warehousing and inventory management. 
  • 4PL (fourth-party logistics) providers are typically responsible for managing all aspects of a company’s supply chain, acting as a single interface between the company and multiple logistics service providers. 

Whether a 1PL, 2PL, 3PL or 4PL solution is required depends on several factors specific to that business, not least of which includes the size of the company and the product(s) it sells.

What is 3PL fulfilment?

3PL fulfilment is the outsourcing of the order fulfilment process to an external company. The order fulfilment process can encompass warehousing, picking, packing, shipping, inventory management, customer returns, and much more. The best 3PL fulfilment solutions enable you to not only save time and costs, but also focus on other areas of your business so you can grow and scale up rapidly.

Why use 3PL fulfilment?

Using a 3PL fulfilment service can ultimately save you time and costs associated with fulfilling orders in-house, meaning you can devote more of your attention to other areas of your business such as product development and marketing. The best 3PLs enable you to achieve and maintain a high-quality order fulfilment process, so that your customers benefit from receiving their orders quickly and in the excellent condition that they expect. Furthermore, 3PL fulfilment can open doors to other markets without the substantial investment and infrastructure required to do so yourself. The right 3PL company will be able to grow with your business, helping you to drive revenue opportunities, increase customer loyalty, and strengthen the reputation of your brand.