ClickCease
Blog

Zendbox ranked #1 3PL provider in the world

December 7, 2022
|
2
min read

Summary

In 2022 Zendbox ranked first among 3PLs in Clutch’s B2B Leaders award worldwide, ahead of more established providers. Clutch ranks business service providers on industry expertise and results. Zendbox handles the whole fulfilment process, from pick, pack and dispatch to inventory, warehousing and returns.

[Founder / CEO] - Independent recognition, such as Clutch’s 2022 ranking, can help when you shortlist fulfilment partners. - Look for a 3PL that helps you grow, expand internationally and improve the customer experience. - A customer-focused partner matters more than how long a provider has been around. [Operations] - Zendbox covers pick, pack and dispatch, inventory management, warehousing and customer returns. - Outsourcing the whole fulfilment process frees your team to focus on other work. - Ask any 3PL how they handle each stage, not just picking and shipping. [Marketing / eCommerce] - Brands now expect more from their 3PL than pick, pack and ship. - A better fulfilment experience helps win customers, build loyalty and drive repeat business. - Reliable fulfilment supports the promises you make on your site. [Finance] - Repeat business driven by good fulfilment supports revenue growth. - One partner for the whole fulfilment process can be simpler to manage than several suppliers. - Weigh the cost of a 3PL against the cost of poor fulfilment to customer loyalty. [Customer service] - Good fulfilment means fewer delivery problems for your team to deal with. - Returns handled by your 3PL can simplify the process for customers and staff. - A customer-focused 3PL helps you deliver the experience your customers expect.
[FMCG] Choose a 3PL that can handle high volumes of everyday orders accurately as you grow. [Health & wellness] Look for a partner that manages inventory closely, so popular products stay in stock. [Beauty & cosmetics] Ask how a 3PL protects the presentation of your products from pick to delivery. [Sustainable] Ask a 3PL how it supports your packaging and delivery choices. [Subscription box] Choose a partner that can handle recurring order runs alongside everyday orders. [Books] Look for a 3PL that handles inventory, warehousing and returns so you can focus on titles and readers. [Pet supplies] Pick a partner that manages the whole process, from storage to dispatch, for your full range. [Luxury goods] Look for a customer-focused 3PL that goes the extra mile on the fulfilment experience. [Toys & games] Choose a 3PL that can scale with you during your busiest selling periods.
Zendbox ranked #1 3PL provider in the world

This year has been another year of wins for industry-leading fulfilment provider, Zendbox, with the team having introduced many more fast-growing brands to its exceptional service. Recognised as an industry “game changer” by the Retail Gazette, Zendbox adds another accolade to its growing portfolio, ranking #1 among 3PLs for Clutch’s 2022 B2B Leaders award worldwide. 

As the leading marketplace for B2B service providers, Clutch identifies and ranks the most outstanding global business service providers each year. The Clutch Leader Awards puts the spotlight on the top-performing leaders who play a crucial role in their industry and their clients’ growth. To be selected for the award, companies must have demonstrated extraordinary industry expertise and the capability to deliver stellar results.

Helping eCommerce businesses drive revenue, expand internationally, and deliver exceptional fulfilment experiences under an increasingly challenging socio-economic climate is what sets Zendbox apart. It has earned itself a higher Clutch rank than more established 3PL fulfilment providers, demonstrating the importance of a customer-focused approach when it comes to fulfilling online orders. 

‍

Reflecting on the Clutch win, Zendbox Chief Executive Officer – James Khoury – says:

“Ranking #1 in the world as a 3PL provider is a massive achievement for everyone here at Zendbox. As relative newcomers to the industry, we are redefining expectations of eCommerce fulfilment and challenging the traditional way of doing things to deliver a standard of service unlike any other.

“That’s why so many brands are seeking us out – they’re tired of living with the status quo. In a landscape where it’s no longer enough to just pick, pack, and ship an online order, eCommerce brands are demanding more from their 3PLs in order to improve the customer experience and drive repeat business. At Zendbox, we go the extra mile to help leading brands elevate the fulfilment experience, so they win more customers, promote greater loyalty, and boost revenue.

“I’d like to extend a huge thank you to my team and the amazing businesses we work with for helping us win our 2022 Clutch award. Their support is what propels the continued growth and success of Zendbox.”

Zendbox has built an unrivalled reputation as one of the world’s most trusted eCommerce fulfilment providers. With its award-winning 3PL solution, Zendbox can take care of the whole fulfilment process for eCommerce businesses – from the pick, pack, and dispatch of orders, to inventory management, warehousing, customer returns, and everything in between. 

‍If you’re looking for a 3PL provider you can trust, request a demo today and find out how we can help you take your business to the next level.

“

Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand.

Julie Chen
Julie Chen
CEO, The Cheeky Panda

Zendbox today

The scale behind our service now, years after the 2022 Clutch award.

99.999%
Pick accuracy
The share of orders we pick correctly.
3.3M
Orders shipped
Orders shipped from our fulfilment centre in the last 12 months.
9pm
Same-day cut-off
Orders placed by 9pm are dispatched the same day.

STEP 1

STEP 2

STEP 3

STEP 4

Looking for a 3PL you can trust?

We’ll show you how we fulfil your orders, end to end.

Get a quote
Gilson Pereira
Head of Customer Experience at Zendbox

Further Reading

Back to Blogs