At Zendbox, we’ve made it our mission to help businesses through this challenging time, and will be doing everything we can to support you.
We have made changes to Zendportal to accommodate the new information required for trading with Europe. We have added four new mandatory fields in the inventory definitions section:
• An HS tariff code (comm code) field
• A country of origin field
• A fabric content field - this could be the main ingredient or the type of item such as ‘headphones’
• A ‘batch controlled’ yes/no field
If you have any specific questions please contact your Zendbox account manager.
We also expect there will be delays in orders reaching their final destinations during the first part of January due to the additional customs checks required. We will send out updates from shipping providers as and when we receive them.
Resilient and forward-thinking, Gilson is responsible for leading the strategy, planning and execution of our customer experience (CX) goals, liaising with department heads to ensure every team at Zendbox works cohesively to provide our clients a positive and seamless experience across all touchpoints.