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Managing stock & inventory on WooCommerce

January 11, 2023
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6
min read

Summary

WooCommerce’s stock management helps you avoid overselling, minimise stockouts and clear slow movers. Enable it in settings, then set how long stock is held at checkout, low and out-of-stock alerts, and whether out-of-stock items show. Simple, variable and subscription products each need their own setup.

[Founder / CEO] - Good stock management protects sales of best sellers, which affect your bottom line. - Clearing slow-moving stock frees space for new product lines and releases cash. - As you scale, consider integrating with a 3PL for more inventory insight and less admin. [Operations] - Enable stock management in WooCommerce settings before anything else. - Set low-stock thresholds by product, for example higher for high-volume lines, and factor in supplier lead times. - Track stock by variation, such as size or colour, so you know which ones need reordering. [Marketing / eCommerce] - Decide whether to show out-of-stock items; visible items can be a remarketing opportunity. - Use back-in-stock alerts to bring customers back when favourites return. - Use holding-stock time limits during high sales periods like Black Friday to reduce lost orders. [Finance] - Clearing dead stock may mean a lower margin, but it releases cash to reinvest. - Running out of best sellers costs sales; order ahead to keep stock at optimal levels. - WooCommerce is seen as more cost-effective than some competitors, though some plugins may add cost. [Customer service] - Accurate stock levels mean fewer complaints about orders that cannot be fulfilled. - Hidden out-of-stock items mean fewer requests for goods that might not be due in. - Use purchase order dates to give customers accurate answers on when items will return.
[FMCG] Order ahead on best sellers so fast-moving lines never run out. [Health & wellness] Set low-stock alerts based on supplier lead times so popular products stay available. [Beauty & cosmetics] Track stock for every shade or variation so you know exactly which ones need reordering. [Sustainable] Identify slow-moving lines early so you can clear them rather than hold unsold stock. [Subscription box] Use the WooCommerce Subscriptions plugin to manage subscription stock and billing together. [Books] Books are simple products, so add each title’s SKU, price and stock level for easy tracking. [Pet supplies] Track variations such as size or flavour separately so you can reorder the right ones. [Luxury goods] Set low-stock thresholds of 1 or 2 for higher-value items, as the article suggests. [Toys & games] Set a short stock-holding time during peaks like Black Friday so items are not reserved by abandoned carts.
Managing stock & inventory on WooCommerce

WooCommerce is the leading eCommerce plugin for WordPress with over 30,000 daily downloads.

As well as the platform being more cost-effective than some of its competitors, the easy integration and user-friendly features are perhaps two of the biggest reasons for the popularity of WooCommerce. 

For any eCommerce business owner, stock management and a clear overview of inventory is crucial to maintaining sales and avoiding overselling. The WooCommerce inventory controls give business owners visibility over stock levels, pending purchase orders and back orders. They also allow you to see what products are selling well so you can better manage stock levels and make sure your best sellers keep selling.

Why you need WooCommerce stock management 

Stock management isn’t simply a one in, one out list of what you have in stock and what you have sold. Effective stock and inventory management is essential if you want to maximise conversion opportunities and sell as much of your product as possible. Using stock management via your WooCommerce store will help you to:

  • Avoid overselling: Having an up-to-date analysis of what you have in stock means you can adjust product availability accordingly and avoid disappointing customers.
  • Minimise stockouts: Forecasting what is likely to sell and weighing up how much stock you have left means you can plan to order more from your supplier and avoid losing any vital sales.
  • Optimise best sellers: Running out of guaranteed best sellers can really affect your bottom line. WooCommerce stock management means you can order ahead to keep stock topped to optimal levels.
  • Manage incoming orders: An overview of purchase orders and delivery dates allows you to manage resources and set alerts for customers when their favourites come back into stock.
  • Clear slow-moving or dead stock: Just as important as good sellers, identifying bad sellers means you can clear them. You might make a lower margin, but volumes may be higher and you free up room for new and improved product lines, whilst releasing cash that can be reinvested into other areas of your business. 

If you’re new to WooCommerce or inventory management in general, you can find more information in our guide to inventory visibility and why it matters.

Enabling stock management

The very first thing you need to do when setting up stock management with WooCommerce is to make sure that stock management is enabled. You’ll find this in the settings area of your WooCommerce dashboard. Enabling stock management has several benefits as well as certain variables that you can alter according to what works best for your business:

Holding stock

Holding stock is an option that allows you to input how long you will hold stock for before a customer must complete the transaction. This could be 15 minutes or an hour. If stock is at a premium or during high sales periods like Black Friday, having this control can help you avoid any time wasting that leads to lost orders.

Low & Out of Stock Notifications

WooCommerce inventory management tools let you set up notifications that tell you when a product is out of stock or has very low stock. You can set this up in as many units as you like. If you sell a high volume product the low stock threshold could be 15, for higher value items it might be 1 or 2. This could also vary according to supplier lead times.

Visibility

eCommerce owners can choose whether to show out-of-stock items to customers or keep them hidden using this option. Keeping them hidden means less requests for goods that might not be due in, but keeping them visible shows customers what else you sell and could be a remarketing opportunity. 

Simple stock management

The breadth of businesses that WooCommerce supports means there are inevitably different types of products with different needs when it comes to managing stock. The first level of WooCommerce inventory management is simple products.

Simple products are items that are all the same and have no points of difference. Books are a good example of a one off product that is exactly the same for every customer that buys it. Adding and managing these simple products is, as you can imagine, very straightforward. You need to input all the details of the products, such as the SKU, the price and the current stock level. 

This may be where it’s worth using an extra plug in like Product Import Export that lets you upload multiple products with similar attributes all at once. Simple products can also be grouped, meaning they can be sold separately but also as a set: for example, coasters or mugs. 

Variable products stock management

Variable products require more information than simple products and, as the name suggests, have variables attached to them. This is often sizing, where the same item of clothing is available in multiple sizes. It might also be colour related, such as pillow cases in multiple colour options but all the same size. Having visibility over each variation is important. If you are selling joggers and have 5 of each size - small, medium and large - you need to know which size has which stock level so you can act accordingly. Taking the time to upload these variables will be well worth it in the long run.

Subscriptions stock management

The increasing popularity of subscription boxes has seen developers create integrations for WooCommerce that can manage these subscription products. WooCommerce subscriptions is a plugin that allows subscription based services to manage stock and inventory, as well as multiple billing arrangements and subscriber friendly options. It’s a definite plus for WooCommerce users as the subscription market booms and doesn’t just apply to physical items but downloadable or virtual subscriptions like eBooks or educational courses.

Getting started with WooCommerce Stock Management

So that’s a basic rundown of how you can manage your stock and inventory using WooCommerce. Of course, the devil is in the detail and when you first get started, you’ll need an in-depth look at how to upload each item and the important attributes to consider. This will vary according to your industry, product or service. The beauty of stock management with WooCommerce is that it has been designed to work with WordPress so you’ll likely be used to the interface having already set up your website. 

You can find an in-depth look at how to set up products and manage inventory in the WooCommerce help centre with everything you need from installing WooCommerce to selling your first product.

Third-party WooCommerce inventory management

Whether you’ve mastered the basics already or are looking to start scaling up your business, you might be looking at more in-depth inventory analysis tools. Integrating your WooCommerce store with a third-party logistics (3PL) provider will give you even greater insight into your incoming and outgoing stock, allowing you to focus efforts elsewhere. It also ties in with shipping and storage, freeing up even more time that can be spent on maximising leads and sales. 

Contact us to find out how we can seamlessly integrate with your WooCommerce store for total inventory control and up-to-the minute order fulfilment solutions.

“

To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful.

Tom Norton
Tom Norton
CEO, Mr Tubs

Set up WooCommerce stock management

The settings the article walks through, in order.

STEP 1
Enable stock management

Turn on stock management in the settings area of your WooCommerce dashboard.

STEP 2
Set a stock-holding time

Choose how long stock is held before a customer must complete checkout, such as 15 minutes or an hour.

STEP 3
Set low-stock alerts

Set low and out-of-stock thresholds per product, for example 15 for high-volume items and 1 or 2 for higher-value ones.

STEP 4
Choose stock visibility

Decide whether to show or hide out-of-stock items, then add simple, variable or subscription products.

Struggling to keep WooCommerce stock levels accurate?

We’ll show you how our inventory tools connect to WooCommerce.

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Alex Borg
Director of Operations at Zendbox

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