As a 3PL end-to-end B2B fulfilment service, Zendbox takes care of the entire stocking and shipping process. Although the overall process is similar to B2C fulfilment, the details are markedly different; B2B orders are often shipped in bulk, and as a result, the shipping logistics and regulations require a different approach.
The variety of eCommerce businesses that can benefit from B2B fulfilment are vast, including wholesalers, resellers, and startups offering tangible products. Businesses of all sizes can focus their entire energy on their internal processes and client relations, while Zendbox takes care of the physical delivery of their products.
Outsourcing your B2B fulfilment to Zendbox will provide multiple benefits over B2C solutions. The primary source of those benefits is our ability to adapt to scale; B2B ecommerce will frequently require the fulfilment of big boxes, including pallet orders, far larger than the small packages common to B2C fulfilment.
Physically, this provides a different kind of challenge, such as packing crates in a safe and effective manner, and having a delivery service capable of handling those large, wholesale deliveries. It also creates compliance issues, which will vary depending on the industry; these regulations provide additional hoops which necessitate a level of expertise and precision in order to jump through them.
By using a 3PL B2B provider, you don’t have to deal with these issues. At Zendbox, our system is specifically designed to tackle these challenges of scale in the most effective and efficient way possible.
Delivering products rapidly and accurately allows you to develop excellent client relations, in turn allowing your ecommerce business to continue to grow and scale.
The first step in the Zendbox fulfilment process is you, the business, sending us your stock. We will store it in one of our world-class fulfilment centres, where we will inventorise your products.
The second step in the process will be selling to your customers. As items are bought, your stock levels will be updated in real time.
Next, we will fulfill your order. We’ll pick, pack, and deliver the product in our warehouse and fulfilment centres.
You can view everything as it happens through our intelligent reporting tool Zendportal. The data you can view includes stock levels, billing information, and all other live order data.
Ready to get started? Request a demo to see exactly how Zendbox can provide the B2B fulfilment service you’ve been looking for.
Zendbox’s service is phenomenal. They successfully dispatched 3,000 units in a 24-hour turnaround time. The team’s service is on par with Amazon’s delivery speeds.
Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of ecommerce experts on hand.
We were looking for a solution we could trust. Zendbox provides the stock visibility and security we need.
Zendbox ticks all the boxes for us. Every order is delivered on time, every time. Which means, more happy and loyal customers for Ghost.
Our previous 3PL was losing our stock, causing delay to our orders and affecting our margins. Zendbox has completely eliminated these errors for us.
Zendbox set their standards very high. They pitch themselves with the best in Europe, and Zendbox's metrics support that. That level of excellence is where we want to be aligned with.